How to cancel Metropcs Services-MetroPCS was a prepaid wireless service provider in the United States that offered mobile phone and data services. In 2018, MetroPCS merged with T-Mobile, and the brand was officially retired, with all existing MetroPCS customers being migrated to the T-Mobile network.
As a prepaid service, MetroPCS did not require customers to sign a contract and offered flexible, affordable plans with unlimited data, talk, and text. MetroPCS customers were able to purchase new phones outright or bring their own unlocked devices to use on the network.

MetroPCS had a wide network coverage across the United States and offered various plans for different needs, such as individual or family plans, and plans with or without data. The company also provided additional features, such as mobile hotspot and international calling options for select plans.
Today, as part of T-Mobile, the service is still available to customers under the name “Metro by T-Mobile” and continues to offer affordable prepaid wireless services with a range of plans and device options.
How to cancel metropcs Services
If you are looking to cancel your MetroPCS service, there are a few steps you need to follow. First, you need to ensure that you are the account holder or authorized user with the authority to cancel the service.
Next, you can cancel your MetroPCS service in one of the following ways:
- Contact MetroPCS customer service: You can call MetroPCS customer service at 1-888-863-8768 and request to cancel your service. Make sure you have your account information ready, including your phone number, account number, and PIN.
- Visit a MetroPCS store: You can also cancel your service by visiting a MetroPCS store near you. Bring your account information and identification with you.
- Cancel online: If you have an online account with MetroPCS, you can log in and request to cancel your service. Make sure to follow the steps carefully and provide all the necessary information.
It is important to note that there may be early termination fees or other charges associated with canceling your service before the end of your contract. Make sure to review your contract and contact MetroPCS customer service if you have any questions.
How to cancel metropcs service online
To cancel your MetroPCS service online, you will need to log in to your MetroPCS account on the Metro by T-Mobile website. Here are the steps you can follow:
- Go to the Metro by T-Mobile website at www.metrobyt-mobile.com and click on “Sign In” at the top right corner of the page.
- Enter your MetroPCS phone number and account PIN or password and click on “Sign In.”
- Once you are logged in, click on “Account” in the top menu and then select “Plan.”
- Scroll down to the bottom of the page and click on “Cancel Service.”
- Follow the prompts and provide any necessary information to complete the cancellation process.
Note that if you have an outstanding balance on your account, you will need to pay it off before you can cancel your service. Additionally, if you have any questions or issues with canceling your service online, you can also contact Metro by T-Mobile customer service at 1-888-863-8768 for assistance.
How much does it cost to cancel MetroPCS?
The cost to cancel your MetroPCS service depends on various factors, such as whether you are still under contract, the type of plan you have, and any outstanding balances or fees on your account.
If you are on a no-contract plan, you can cancel your MetroPCS service at any time without any cancellation fees. However, if you are on a contract plan, you may be subject to an early termination fee if you cancel your service before the end of your contract term.
The early termination fee for a MetroPCS contract varies depending on the length of the contract and how many months are remaining. Typically, the fee ranges from $25 to $350.
If you have any outstanding balances or fees on your account, such as for a device payment plan or unpaid bills, you will need to pay those off before you can cancel your service.
It is always a good idea to review your contract and check with Metro by T-Mobile customer service to understand any fees or charges associated with canceling your service.
Do you get a refund if you cancel MetroPCS?
Whether or not you get a refund for canceling your MetroPCS service depends on various factors, such as the type of plan you have and whether you have any outstanding balances on your account.
If you are on a no-contract plan, you will not be charged any cancellation fees, and you may be eligible for a prorated refund for any unused service days that you have already paid for. This means that if you cancel your service in the middle of your billing cycle, you may receive a refund for the remaining days that you have already paid for.
If you are on a contract plan, you may be subject to an early termination fee if you cancel your service before the end of your contract term. In this case, you may not be eligible for a refund for any unused service days.
If you have any outstanding balances or fees on your account, such as for a device payment plan or unpaid bills, any refunds that you may be eligible for will be applied to those balances first before being issued to you.
It is always a good idea to check with Metro by T-Mobile customer service to understand any refund policies or procedures that may apply to your specific account and situation.