Metropcs near me

Find your nearest Metro by T-Mobile stores in USA Sates

MetroPCS stores offer a wide range of affordable mobile plans and devices, ensuring you stay connected without breaking the bank. Visit us for unbeatable deals and excellent customer service call 888-8-METRO-8. Call: *611 

Find your nearest Metro by T-Mobile stores in USA Sates

By phone -Call customer service

Contact us at 888-8-METRO-8 or dial *611 from your Metro® by T-Mobile phone for assistance.

Call: 888-8-METRO-8
Call: *611 from your Metro® by T‑Mobile phone

Self-service-Support

Visit Metro by T-Mobile Support for assistance with billing and payments, account management, plans and add-ons, device help, and more!

Support Home

Make a payment

For assistance, call us at 888-8-METRO-8 or dial *99 from your Metro® by T-Mobile phone.

Call: 888-8-METRO-8
Call: *99 from your Metro® by T‑Mobile phone


General

For any inquiries or assistance, please contact T-Mobile Customer Relations at:

T-Mobile Customer Relations
P.O. Box 37380

Get premium handset protection

For assistance, please call 1-800-316-2075 or visit fastclaim.com/metro.

Download the MyMetro app

Google play Store

Apple ios Store

Find a Store

Visit a Metro by T-Mobile store for information on devices and services, make a payment, or access:

  • Store assistance
  • Payment machine
  • Drop box
  • Authorized payment center
Find Store

Frequently Asked Questions

Here is a set of FAQs about MetroPCS stores:

Store hours vary by location. Please check the specific store’s hours on the MetroPCS website or contact your local store directly.

Use the store locator on the MetroPCS website or app to find the nearest store by entering your zip code or city.

Yes, you can pay your bill in person at any MetroPCS store. We accept various payment methods including cash, debit, and credit cards.

Bring a valid ID, proof of address, and any current account information if you’re transferring from another carrier. For new activations, you may also need a down payment for the device.

Yes, you can upgrade your phone at any MetroPCS store. Check your eligibility and available options with a store representative.

Can I upgrade my phone at a MetroPCS store?

Returns and exchanges must be done within the store’s return policy period. Bring the original receipt and the phone in its original condition for processing.

You can activate your new phone in-store with the help of a store representative or follow the activation instructions included with your device.

MetroPCS stores do not typically offer phone repair services. For repairs, you may need to visit an authorized service center or contact the device manufacturer.

Yes, store representatives can assist with setting up your new phone, including transferring data from your old device.

Visit your local MetroPCS store for assistance with service issues, or contact customer service via phone or online for support.