Metropcs WiFi Calling Error REG90: Causes, Fixes, and Troubleshooting Tips

Metropcs WiFi Calling Error REG90-MetroPCS, a popular mobile carrier, offers WiFi calling as a feature to its customers. However, like any technology, WiFi calling can sometimes run into issues. One such issue is the REG90 error. If you’re encountering the Metropcs WiFi Calling Error REG90, you’re not alone. This post will delve into the causes of this error, possible fixes, and some troubleshooting tips to help you resolve the issue and enjoy seamless WiFi calling with MetroPCS.

Metropcs WiFi Calling Error REG90

Metropcs WiFi Calling Error REG90

1.Understanding Metropcs WiFi Calling

Before we dive into the error REG90, it’s essential to understand what WiFi calling is and why it’s such a valuable feature.

1.1 What is WiFi Calling?

WiFi calling is a feature that allows you to make and receive calls using a WiFi network instead of a cellular network. This can be particularly useful in areas with weak cellular reception or when you’re traveling internationally and want to avoid roaming charges. MetroPCS, a prepaid wireless service provider in the United States, offers WiFi calling to its customers.

1.2 Why Use WiFi Calling with MetroPCS?

Using WiFi calling with MetroPCS has several advantages, including:

  • Improved call quality: Calls made over a strong WiFi connection often have better audio quality than cellular calls, with fewer dropped calls and interruptions.
  • Extended coverage: WiFi calling allows you to make calls even in areas with limited cellular coverage, such as basements or remote locations.
  • International calling: WiFi calling can be used to make international calls at a lower cost, as long as you have a WiFi connection.

2: Metropcs WiFi Calling Error REG90

Now that we have a basic understanding of WiFi calling, let’s delve into the specific issue at hand: the Metropcs WiFi Calling Error REG90.

2.1 What is the REG90 Error?

The REG90 error is a common issue faced by MetroPCS users while trying to set up or use WiFi calling on their smartphones. When this error occurs, it often prevents users from making calls over WiFi, negating the benefits of this feature.

2.2 Possible Causes of the REG90 Error

The REG90 error can occur due to a variety of reasons, including:

  • Account issues: Sometimes, the error may be related to your MetroPCS account. It could be due to billing issues, an unpaid bill, or a suspended account.
  • Software glitches: Like any software-based service, WiFi calling can encounter bugs or glitches, causing the error.
  • Incompatible device: Not all devices are compatible with WiFi calling. Using a non-compatible device can lead to the REG90 error.
  • Network issues: The quality and stability of your WiFi network can affect WiFi calling. A poor or unstable WiFi connection can trigger the error.
  • Incorrect settings: Incorrect settings on your device can lead to the REG90 error. This could be related to your WiFi calling settings or device settings in general.

2.3 How to Fix Metropcs WiFi Calling Error REG90

Now, let’s explore some potential solutions to fix the REG90 error and get your WiFi calling back on track.

Solution 1: Verify Your MetroPCS Account

  • Check your MetroPCS account to ensure it is active and in good standing. Pay any outstanding bills and make sure there are no account suspensions.

Solution 2: Update Your Device

  • Ensure your device’s software is up to date. Outdated software can lead to compatibility issues and errors. Go to your device’s settings and check for software updates.

Solution 3: Check Device Compatibility

  • Confirm that your device is compatible with MetroPCS WiFi calling. You can check this by visiting the MetroPCS website or contacting their customer support.

Solution 4: Verify WiFi Network

  • Ensure you have a stable and strong WiFi connection. A weak or unstable network can trigger the REG90 error. Try connecting to a different WiFi network and see if the error persists.

Solution 5: Review WiFi Calling Settings

  • Go to your device’s settings and review the WiFi calling settings. Make sure they are configured correctly. You may need to enable WiFi calling and set your preferences.

Solution 6: Restart Your Device

  • Sometimes, a simple restart of your device can resolve the REG90 error. Turn off your device, wait a few seconds, and then turn it back on.

Solution 7: Contact MetroPCS Customer Support

  • If none of the above solutions work, it’s a good idea to reach out to MetroPCS customer support. They can provide specific guidance and may be able to resolve the issue on their end.

3: Troubleshooting Tips for WiFi Calling

To further enhance your WiFi calling experience and prevent future errors like REG90, here are some troubleshooting tips:

3.1 Ensure Good WiFi Signal

A strong and stable WiFi connection is crucial for seamless WiFi calling. Make sure your device is connected to a reliable network. Avoid public WiFi networks that may have limited bandwidth or security concerns.

3.2 Update Your Device Regularly

Keep your smartphone’s operating system and WiFi calling app up to date. Manufacturers release updates to improve compatibility, security, and performance.

3.3 Disable VPN or Firewall

If you use a VPN or have a firewall enabled, it may interfere with your WiFi calling. Try disabling them temporarily to see if that resolves any connectivity issues.

3.4 Clear Cache and Data

On some devices, clearing the cache and data of your WiFi calling app can resolve issues. Go to your device’s settings, find the app, and clear its cache and data.

3.5 Ensure Location Services are Enabled

Some devices require location services to be enabled for WiFi calling to work correctly. Check your device’s settings and make sure location services are on.

3.6 Restart Your Router

If you’re experiencing WiFi calling issues at home, try restarting your router. This can refresh the network and resolve any connectivity problems.

3.7 Factory Reset (as a Last Resort)

If you’ve tried all other troubleshooting steps and still face issues with WiFi calling, you can perform a factory reset on your device. This should be a last resort, as it will erase all data on your phone.


Metropcs WiFi Calling Error REG90 can be frustrating, but with the right understanding and troubleshooting steps, you can overcome this issue and enjoy the benefits of WiFi calling with MetroPCS. Remember to check your account status, keep your device and software up to date, and maintain a strong WiFi connection. If all else fails, don’t hesitate to reach out to MetroPCS customer support for assistance. By following these tips and solutions, you’ll be back to making crystal-clear calls over WiFi in no time.

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